You have 14 days from the day you received the product to return any unused items. You can also exchange an item to a different size or color. Email us at firstname.lastname@example.org to obtain our Returns Form. If the item is sold out, you will however receive a full refund.
The returned items must be in unused and original packaging with swing tags attached. On the Returns Form, you can see what information we need from you, and where to send the goods. The customer is obliged to pay for the shipping, which can vary.
If you wish to exchange an item to a different size or color you have 14 days from the day you received the product to exchange the item. Email us at email@example.com and we will send across the ‘Exchange form’. Once filled and returned, we will then send you the exchanged item free of charge. If the item is sold out, we will instead give you a full refund. The return shipping fee will be paid by the customer.
During the holiday season, the return period is extended until the last weekday in January. All items must be returned unused.